Get in Touch With Us

Got a question about something you've read, spotted an outdated offer, or want to suggest a bookmaker we should look at? This page covers how to reach the New Betting Sites team and what kind of enquiries we can help with.

The Best Way to Reach Us

Email is the quickest and most reliable route to our team. We read every message that comes in and aim to reply within two working days. Send your enquiry to [email protected]

A short summary of what your message is about helps us route it to the right person straight away — whether that's a content question, a correction, or something else entirely.

What We Can Help With

• Questions about our reviews — If you'd like more detail on how a particular bookmaker compares, how a bonus works, or why a site sits where it does in our rankings, ask away.
• Corrections and updates — Betting sites change their offers, terms and features regularly. If you spot something on our site that looks out of date, we want to know so we can check it.
• Site suggestions — Come across a betting site not on GamStop that you think we should review? Let us know the name and we'll take a look.
• Feedback on our comparisons — If there's a football, horse racing or general sports betting topic you'd like us to cover in more depth, tell us. Reader input genuinely shapes what we write next.
• General enquiries — Anything else related to the site, our content, or how we assess betting sites falls under this.

Before You Get in Touch

If your question relates to a specific bookmaker's account, deposit, withdrawal or bonus terms, that's something the operator itself needs to handle — we're a comparison and review site, not a betting operator, so we can't access or amend anyone's account. For that kind of query, contact the bookmaker's own support team directly, usually via live chat or email listed on their site.

If you're weighing up which site to join, our Best Non GamStop Casinos page and our main comparison table cover the leading options side by side, including welcome offers and what to check before signing up. That's often a faster way to get an answer than waiting on a reply.

What Happens Once You've Written In

Every message is read by a real person on our team — we don't rely on automated replies to close out enquiries. Our usual response window is two working days, though it can run a little longer if we're mid-way through updating reviews or checking a new site's terms. If your query needs more digging, we'll say so rather than leave you guessing.

Keeping Our Content Accurate

We rely on reader feedback as part of keeping our site current. Betting offers, odds boosts and welcome bonuses change without much notice, and we'd rather hear from someone who's spotted a discrepancy than leave inaccurate information live. If something you read here didn't match what you found on a bookmaker's site, please tell us — it helps every reader after you.

Remember that all betting carries risk, and our content is aimed at readers aged 18 and over making their own informed decisions. If you have concerns about your own betting habits or those of someone you know, please mention this in your message and we can point you towards general information on gambling support resources.

Thank you for taking the time to visit this page — we're glad to hear from you, whatever the reason.